Jetpack Disappeared

  • Resolved lastbackpack

    (@lastbackpack)


    13 years, 4 months ago

    I am using the new WordPress 3.5 and my Jetpack 2.04 has now disappeared. I have no access to my stats and my subscribers are not receiving the posts. When I tried to re-install Jetpack, it said it failed because “Destination Folder already exists”… May be a simple solution but this about the third problem I have had with Jetpack/Wordpress in the last month. Thank you for any suggestions…

    http://wordpress.org/extend/plugins/jetpack/

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  • Plugin Contributor Tim Moore

    (@tmoorewp)

    13 years, 4 months ago

    Hi – you’ll need to log in via FTP and locate the folder wp-content/plugins/jetpack. Delete the jetpack folder. Then go back into your WordPress Dashboard and install Jetpack. Everything should install and activate just fine.

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