Reinstalling JetPack plugin

  • SueKerr

    (@suekerr)


    14 years, 5 months ago

    I was updating plugins (I’m new to this) and JetPack disappeared. I tried to download and reinstall, but I get this message

    Destination folder already exists. /services7/webpages/p/g/pghlesbian.com/public/wp-content/plugins/jetpack/

    I don’t know what that means. I looked in the various PlugIn (active, inactive, etc) and don’t see it anywhere. I logged out, back in and tried with the same result.

    I’m a WYSIWYG blogger. I just click automatically update and that’s when the trouble began. I was actually trying to update the video viewer, but that’s another topic.

Viewing 1 replies (of 1 total)
  • Tim S

    (@tim-s)

    14 years, 5 months ago

    Hi,

    Delete the JetPack folder in the plugins folder on your server and then re-install the plugin.

Viewing 1 replies (of 1 total)

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