Traffic sources not loading

Thanks for reaching out @otaara. If you can share the following we can investigate this for you and check for possible causes:

1. Your Site Health information. You can use this form to share privately if preferred.  
2. A screenshot of your dashboard whereby we can view the traffic sources section. You can use a service such as Imgur or Jumpshare to share a screenshot, while using the form above to share this privately.
3. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.  This can help indicate a browser or caching related block for the sources section.

Let me know if you have any questions with the above. Thank you.

Many thanks for sharing @otaara. From reviewing your details, it looks like what you’re facing may be related to a server or security type block, in particular with the message that appears for all Analytics related metrics. To confirm this, please share the following:

1. Does the same occur if you temporarily deactivate both JetPack and WordFence? This is only temporarily, as there may be configurations that are conflicting with a server configuration.
2. Can you confirm no such issues or errors when setting up and viewing the Site Kit dashboard from this temporary WordPress site? This rules out browser, local or caching related issues.
3. Do you see any warnings or errors when checking your Site Health status  (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

Let me know if you have any questions with the above. Thank you.

Thanks for the update @otaara. Based on that, I wonder maybe was the messaging you encountered related to a stale cached version of your site, which could have been served from the JetPack CDN, or a WordFence configuration setting which may have conflicted with any optimization applied at JetPack. I can’t be sure. Rather than closing this support topic, I can keep it open and check in with you next week to ensure all works as expected?

Peculiar indeed @otaara. I’m not aware of any known such conflict, but we did encounter this specific error previously, typically related to a hosting related block. Regardless, I’ll follow up with you next week to ensure all is as expected! Thank you.