Unable to migrate

  • Resolved chihi108

    (@chihi108)


    2 days, 2 hours ago

    Unable to migrate from the old to new site, and quite often this happens.
    Something went wrong while validating your destination site.
    Please contact us or try again later.
    Can you help me please

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter chihi108

    (@chihi108)

    2 days, 2 hours ago

    The site which I want to migrate (Old site) is https://harbourviewhouse.co.uk/

    Plugin Support Kousik

    (@kousikbv)

    23 hours, 11 minutes ago

    Hi,

    Thank you for sharing the details.

    We checked the logs and found that the destination server is returning a 403 Forbidden when our plugin tries to validate the destination path by uploading a temporary file. This looks like a server security rule blocking the request.

    You temporarily disable any security plugins on the destination site and check with your hosting provider whether ModSecurity, Imunify360, or another server firewall is blocking the migration request. Or you can allow our IPs: https://app.blogvault.net/api/bv_bots

    Once the block is cleared, please try the migration again. It should work without any issues.

Viewing 2 replies - 1 through 2 (of 2 total)

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