allow backorder not working as designed

  • facepaintworld

    (@facepaintworld)


    1 day, 2 hours ago

    I wish to use the setting “allow backorders” – the one that DOESN’T notify customers but whether I select that or “allow, but notify customer” – it is the same – on the front end it says “available on backorder” which gives a false impression that customers will have to wait days for it. It used to work properly. Don’t know when it changed.

    Thanks for any advice

    The page I need help with: [log in to see the link]

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  • harryjosh

    (@harryjosh)

    6 hours, 56 minutes ago

    I ran into something similar and it turned out the product-level inventory settings were overriding the global one. Worth checking the individual product’s stock settings first. If that is already correct, try disabling other inventory-related plugins briefly to rule out a conflict. The setting itself does work, so something in the chain is likely blocking it.

Viewing 1 replies (of 1 total)

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