Critical error – shortcode is breaking the page

  • Resolved gcgroup

    (@gcgroup)


    3 weeks, 1 day ago

    I have disabled the plugin so the shortcode is visible, but it throws critical error and will not properly load the page. It was working correctly up until the last update. We don’t see anything weird in the list of reviews. We haven’t added any new plugins or themes. We’re using BeaverBuilder page builder with BB theme and the default WP editor on the /test-page.

    The page I need help with: [log in to see the link]

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  • Plugin Support pear8398

    (@pear8398)

    3 weeks ago

    Hi,

    Thanks for using CusRev.

    Can you please share the full error log related to our plugin? You can enable WP debug and check the error log in the wp-content folder.
    Please follow the WordPress documentation https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

    Plugin Support bagel1317

    (@bagel1317)

    6 days, 22 hours ago

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 2 replies - 1 through 2 (of 2 total)

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