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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @tcmfood, thanks for getting in touch. I’d be happy to help you with this. This error can appear if those Site Kit permissions have been revoked for your site. The error can also appear if more than one WordPress administrator has set up the plugin and one administrator has revoked the permissions. If one administrator disconnects the associated Google account from Site Kit, other user(s) may encounter this notice.

    If you haven’t tried it already, click on the Redo the plugin setup button and try to go through the steps. If you encounter the same issue, try performing a Site Kit reset. After the reset, try to set up Site Kit once more. If you continue to face this error after the reset, please could you share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. Do you encounter the same when trying from a private browsing window?
    3. Do you recall having made any changes to your site from when this error appeared? I suspect that either you may have either set up another module but using a different Google account to the one initially used when setting up Site Kit, or another administrator maybe have connected their own Google account, and then changed the existing module settings.

    Let me know how you get on with everything above and I can share some next steps to take should you still be facing the issue.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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