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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @sweezer thanks for reaching out and sorry to hear you are running into this issue. To help you with this further please can you share the following information:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. When setting up Site Kit, at what stage do you see this message? Are you asked to select a Google account and grant permissions? If so make sure you’re granted those permissions required.
    3. Do you see any console errors when this happens?
    4. Does the same happen when trying from an Incognito browser?

    You may also want to try our troubleshooting steps here which will highlight any potential plugin conflicts if there are any causing this issue. Please also feel free to share a recording of the experience which will help us to see exactly what is happening. You can share any such recording to the private form. Let me know if you have any questions on the above information.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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