Hello Mike,
I’ve forwarded the information to our developers. We will respond to you within 3 business days.
Please wait for information from us.
Best Regards,
Dear Mike,
I’ve verified your website, registered, and uploaded an avatar.
It looks like you have disabled CleanTalk Security.
To determine the reason for the blocking upload, we need more details. Please contact us through our private ticket system:
https://cleantalk.org/my/support/open
Could you please clarify if your issue has been resolved?
If not, to determine the reason for the blocking of the upload, we need more details. Please contact us through our private ticket system:
https://cleantalk.org/my/support/open
I disabled this temporarily which has allowed users to upload avatars.
“Run the Upload Checker module for uploaded files”
The plugin will scan files uploaded to the WordPress media library for known malicious code with heuristic and signature analysis. If malware found, upload will stop.
Hello.
Thank you for reply.
You are right, this setting affected the loading of avatars.
“Run the Upload Checker module for uploaded files” – enable/disable checking of all uploaded files to the WordPress media library for malicious code. If malware is found, the upload will stop.
Full instructions on how to use it are available: https://cleantalk.org/help/security-waf
I will check with our developers whether the CleanTalk plugin’s behavior for loading avatars via “Simple Local Avatars” is correct. We’ll respond within three business days.
