Plugin Support
Marvin
(@marvinpremio)
Hi @sibokul , thank you for sharing your feedback. We’re sorry to hear that the free version didn’t meet your expectations.
The free version includes core functionality such as sticky menus and notification bars, as well as redirecting visitors to another URL with Action on Button Click and collecting leads with name and email fields on the notification bar.
The Pro version is designed for users who need more advanced customization, targeting, and additional features. That said, we’d love to hear more about what you’re trying to achieve and see how we can help you get the most out of the plugin.
Please feel free to contact us through the live chat at https://premio.io; we’ll be happy to help.
Thank you for your quick reply. It definitely showcases how dedicated the support teams are. But sorry to say Marvin, to be honest the free version has not the minimum necessity things one can be happy with specially for me. I can tell you and show you some must have features your plugin has that need to be free as anyone like me install it through WP org. And of course I know, the pro version is important to generate money but for those who need a few extra advanced options; not the mandatory options. The mandatory features must be open for all.
This is just my point of view. It might not align with your marketing strategy.
Plugin Support
Marvin
(@marvinpremio)
@sibokul
Thank you for sharing your perspective. We really appreciate the honest feedback.
We’d love to hear which features you consider mandatory for the free version. Please contact us through the live chat at https://premio.io or email us at hi@support.premio.io so we can discuss them with you and better understand your needs.
We look forward to hearing from you!
Plugin Support
Marvin
(@marvinpremio)
Hi @sibokul , just following up. We’d still love to hear which features you feel should be included in the free version.
Please feel free to reach out to us via the live chat at premio.io or email us at hi@support.premio.io. We’d be happy to discuss your feedback and see how we can help.
I’m happy to revert my previous review and give credit where it’s due. Good support can make a big difference, and in this case, the team proved that they genuinely care about their users.
By the way, I was tried to delete my review but unable to delete that, and that’s why I put a comment here.
Thank you.
