Inability to update plugins

  • joey25zz

    (@joey25zz)


    1 day, 15 hours ago

    For the past 6 days i have being unable to update over 8 plugins that needs to be updated. This is the first time I am experiencing this since i started using wordpress. Whenever i click on update for each plugin i get an error message ” Update failed: Connection lost or the server is busy. Please try again later.” i have tried severally and I keep getting the same message Meanwhile more and more plugins need to be updated. I will appreciate it if I can get a feedback onhow I can tackle this issue

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator threadi

    (@threadi)

    1 day, 15 hours ago

    Check under Tools > Site Health to see if any issues are listed there.

    Try deactivating all plugins just to test. Does it work then? If so, one of the plugins was the problem.

    Thread Starter joey25zz

    (@joey25zz)

    1 day, 15 hours ago

    Thank you for your response. 2 issues are listed under sitehealth 1) you have plugins waiting to be updated and 2) you have themes waiting to be updated. I delibrately did not update my theme because when i tried updating it in the past it distorted the frontend so terribly that i had to restore back to the old version and still have to repair from the backend to restore the frontend to it’s original state

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    1 day, 14 hours ago

    @joey25zz Your other duplicate topic was removed. Please keep your topic here, you have a general problem and not a specific plugin one.

    Bigul Malayi

    (@mbigul)

    1 day, 9 hours ago

    Hi @joey25zz,

    Hope you are using the latest version of WordPress (7.0.3). Please share the following information; it will help us track the issue.

    • Which theme are you using?
    • Have you enabled WordPress Debug Mode? If so, is it showing any errors?
    • Is there any difference in the results when all plugins are inactive? Take a full site backup (mandatory), deactivate all your plugins, and try to update your theme.
    • Are you using any security plugins?
    Thread Starter joey25zz

    (@joey25zz)

    1 day, 5 hours ago

    @mbigul thank you for your response. I equally reached out to the hosting platform and I am sure that the issue is from their end. I just saw a response that they have updated the plugins. When I logged into the backend , I saw that the plugins are updated but I now have 2 other plugins that need to be updated and I am still having the same issue. I have reached out to them again.

    Bigul Malayi

    (@mbigul)

    17 hours, 35 minutes ago

    Hi @joey25zz,

    You are welcome. Have you received any feedback from hosting on why this issue is happening? Please make sure your website is not infected with malware.

    It may be similar to the following ticket:

    https://wordpress.org/support/topic/site-no-longer-detects-updates/

    Thread Starter joey25zz

    (@joey25zz)

    9 hours, 32 minutes ago

    @mbigul , thank you for yur response. I am yet to hear from them. As per https://wordpress.org/support/topic/site-no-longer-detects-updates/ I do not think that that is my case. I get notification of plugins that need udating and when I log in at the backend , i see all the plugins that are due for update. But when I click on the update button I get the error message mentioned earlier.

Viewing 7 replies - 1 through 7 (of 7 total)

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