• Resolved dvamvourellis

    (@19db)


    Hello, thanks for this great plugin, we are experiencing an issue that i found also in a previous post but there wasnt an actual solution https://wordpress.org/support/topic/google-shopping-output-populates-all-fields/

    When you go the the feed edit page, the “Output Type” dropdowns dont load properly, they look like this (even if you wait or refresh the page they stay the same). https://ibb.co/SXfHzRhz

    If you click the “save” or “save and update” while the dropdowns are like this, then it auto selectes and saves all the options. https://ibb.co/BVfNBhpP

    A possible sourse of the issue is the LiteSpeed Cache plugin, im not sure if the plugin is supposed to cache admin data, but i noticed that after the clearing the cache, the dropdowns load properly once and also after deactivating the plugin, the dropdowns consistently load properly.
    Note that after clicking “save” or “save and update”, the dropdownd load properly, but as explained above all options have beed selected and stored.

    Of course, a minimal solution is to clear cache so that the deopdowns and the options load properly, but if you dont know about that then you loose the selections.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mansary

    (@mansary)

    Dear @19db

    Thank you for reporting this issue and for helping us improve the plugin.

    We are pleased to inform you that we have released a new version of CTX Feed that includes a fix for the issue you reported. We recommend updating the plugin to the latest version and checking whether the problem has been resolved on your site.

    If you continue to experience any issues after updating, please let us know and we will be happy to assist you further.

    Best regards,

    Thread Starter dvamvourellis

    (@19db)

    Hi, thank you for the quick response!

    Before i was using the Version 6.6.39
    Now i tested the Development Version 6.6.40 from here but the issue still persists the same as before. If you revisit the edit page, the dropdowns dont fully load and if saved, all the options are saved as selected.

Viewing 2 replies - 1 through 2 (of 2 total)

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