Recurring payments are not working
-
Hi there,
recurring payments do not seem to be working on my site. When I noticed that, I updated from 3.0.3 to 3.0.5 and turned on the new scheduler for renewals.
I waited for an hour, but after this cycle went through, it still showed that one payment is planned as it wasn’t executed. Payment provider is Stripe, webhooks are added, payments are live. The subscription is shown as active and should have been renewed two days ago (as is shown in the backend), Auto-renewing is set to Yes, no subscription log was added after the Initial payment and successful activation of the subscription.
Thank you in advance for your help
You must be logged in to reply to this topic.