Broken posts by category

  • Resolved Jim

    (@jimwilcox)


    1 day, 3 hours ago

    I have a customer with a blog, she’s made posts and some categories have multiple pages when’ve th PMS plugin is active it breaks the pages from working correctly.
    1. I’ve purched with light speed cache
    2. I’ve installed a simple plugin supposed to fix this
    3. iv’e cleared cache
    4. I’ve tried FF and Chrome and no matter what it breaks ONLY when the pMS plugin is active. the min I deactivate it, everything is fine again.
    The site isn’t live for regular traffic right now im trying to fix this behind the scenes, anyone have any experience with this problem?

Viewing 1 replies (of 1 total)
  • Plugin Support thomaswild

    (@thomaswild)

    18 hours, 45 minutes ago

    Hello @jimwilcox,

    To better understand the issue at hand, I would like to ask you for some additional details:

    1. A screenshot of the page at Dashboard -> Plugins -> Installed Plugins. Please make sure that all of your plugins as well as their versions are clearly visible.
    2. A screenshot of the page at Dashboard -> Pages/Posts -> edit the page/post with the issue. I would like to see the set-up of your posts (you mentioned them having multiple pages) and what exactly is breaking.

    Additionally, as a potential solution to your issue, I would like to ask you to navigate to your Dashboard -> Paid Member Subscriptions -> Settings -> Content Restriction -> enable Include Restricted Posts in Queries and check to see if the issue persists.

    You can use a site like https://snipboard.io/ to share the screenshots.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.