Does not work with Divi 5

  • Resolved sebamoul

    (@sebamoul)


    1 month ago

    I have another site where the plugin works perfectly; it’s still running on Divi 4, but this current site is now on Divi 5 and the plugin isn’t working. Every time I click the “Generate” button, it displays an error saying it can’t find an image for the posts, even though there definitely is one.

    The page I need help with: [log in to see the link]

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  • Plugin Support rodicaelena

    (@rodicaelena)

    3 weeks, 1 day ago

    Hi there,

    Thank you for reaching out and providing those details. It’s incredibly helpful to know that the plugin is working smoothly on Divi 4 but encountering this error on Divi 5. Divi 5 introduces a major architectural overhaul, so it’s highly possible there is a compatibility glitch with how our plugin fetches post data under the new version.

    To help us troubleshoot this could you please share with us:

    • Error Logs: Do you see any specific error messages in your WordPress debug log (wp-content/debug.log) or your server’s PHP error logs when you click the “Generate” button?
    • Browser Console: If you right-click the page, select Inspect, and go to the Console tab, do any red error codes pop up when the failure happens?

    Any specific error strings or stack traces you can find there will point us exactly to where the communication is breaking down between Divi 5 and the plugin.

    Thanks for your cooperation while we figure this out!

    Best regards,

    Rodica

Viewing 1 replies (of 1 total)

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