Getting error

Resolved

(@del9891)

An error occurred while running 'mapSelect': Cannot read properties of undefined (reading 'isAuthenticated')
The error may be correlated with this previous error:
TypeError: Cannot read properties of undefined (reading 'isAuthenticated')
    at Object.current (https://thencix.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-main-dashboard-91958d74adb558eaefa5.js:55:6135)
    at e (https://thencix.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-5a308f2dcb3f9f598a99.js:9:272787)
    at https://thencix.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-5a308f2dcb3f9f598a99.js:9:272899
    at Ii (https://thencix.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-5a308f2dcb3f9f598a99.js:9:762734)
    at Ji (https://thencix.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-5a308f2dcb3f9f598a99.js:9:762837)
    at Sj (https://thencix.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-5a308f2dcb3f9f598a99.js:9:780604)
    at t.unstable_runWithPriority (https://thencix.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-5a308f2dcb3f9f598a99.js:9:800964)
    at qr (https://thencix.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-5a308f2dcb3f9f598a99.js:9:724667)
    at Jj (https://thencix.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-5a308f2dcb3f9f598a99.js:9:777263)
    at $i (https://thencix.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-5a308f2dcb3f9f598a99.js:9:773427)

Original stack trace:

    in PermissionsModal
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter del9891
(@del9891)

2 weeks, 4 days ago
another error
```
Cannot destructure property 'triggerTourForView' of '(0 , l.useDispatch)(...)' as it is null.

    in FeatureTours
    in RestoreSnapshots
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root
```
Plugin Support Adam Dunnage
(@adamdunnage)

2 weeks, 4 days ago
Hi @del9891, thanks for sharing the information you have thus far on your issue. Firstly, could you please try performing a Site Kit reset? You can do this by going to Tools > Available Tools > Reset Site Kit. After resetting and setting the plugin back up, do you encounter the same issue? If yes, please could you share the information below:
1. Your Site Health information. You can use this form to share privately if preferred.
2. Any console errors you see when encountering this.
3. Do you see the same when following the troubleshooting steps here?
You could also try reverting back to the previous version of Site Kit to see if you see the same on this version. If you have any questions on the above then please let me know.
Plugin Support James Osborne
(@jamesosborne)

1 week, 2 days ago

Hi @del9891. I’m just following up with you to check whether the error remains? If so please share the information requested above and we can investigate further.

Plugin Support Adam Dunnage
(@adamdunnage)

2 days, 18 hours ago

As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 4 replies - 1 through 4 (of 4 total)

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