Hi,
Thank you for your kind words!
Yes, it is absolutely possible to manually add points to a specific customer without importing a CSV file.
To do this, please follow these steps:
- Go to WPLoyalty → Customer Dashboard
- Find the customer you want to update
- Click on the Edit option
- You can then manually add (or adjust) the points as needed
I’ve attached a screenshot for your reference: https://prnt.sc/fYnk2tgthCRb
If you need any further assistance, feel free to reach out!
Regards,
WPLoyalty support team.
thank you for your reply I just can’t find the edit button. I’m in the free version do I need to upgrade to see it?
Hi,
Thank you for your reply!
The option to manually edit and adjust customer points is available in the Pro version of WPLoyalty. That’s why you’re not seeing the “Edit” option in the free version.
To access this feature, you would need to upgrade to the Pro version.
If you have any questions about upgrading or need help with it, feel free to let us know — we’d be happy to assist!
Regards,
WPLoyalty Support Team