Problem with the automatic update process of myy Feeds

  • Resolved vintageguitarworld

    (@vintageguitarworld)


    2 months, 1 week ago

    I’m using TranslatePress and Fox Currency switcher for my website.

    I have successfully created several feeds (for different languages and currencies) and transferred them to Google Merchant Center using the Content API. The initial upload works perfectly fine.

    However, the hourly updates that I have configured for all feeds are unfortunately not working properly. I notice that only partial updates are being sent to the Merchant Center.

    For example, some sold products are correctly shown as sold in Merchant Center, while others are not. Currency exchange rate changes also lead over time to error messages in Merchant Center (product price mismatch between the landing page and Merchant Center), because it seems that not everything is being updated consistently.

    The connection with Merchant Center has been set up correctly and works basically. This is why I can’t understand the problem. The issue appears to be specifically related to the automatic update process.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Tamanna

    (@itamannaa)

    2 months, 1 week ago

    Hi @vintageguitarworld,

    Thank you for the clear explanation. Since your initial upload works but the hourly updates are failing to keep the correct prices and stock, it sounds like a specific bug we recently addressed.

    We found that in some cases, the automatic scheduler was “forgetting” the selected currency and reverting to the site’s default, causing those price mismatches in Google Merchant Center.

    Could you please check which version of Product Feed Manager you are currently using?

    This issue was fixed in version 7.4.64 (released January 29, 2026).

    • If you are on an older version: Please update the plugin. Once updated, manually click “Regenerate” on your feeds to make sure the new scheduling logic takes effect.
    • If you are already on 7.4.64 or newer: Let me know, and we will look deeper into how the Content API is handling the data from the FOX Currency Switcher.

    Let us know, we’re here to help you get this sorted.

    Best Regards,
    – PFM Support Team

    Thread Starter vintageguitarworld

    (@vintageguitarworld)

    2 months, 1 week ago

    Hi, thank you for your answer.

    I’m already using Version 7.4.64.

    Plugin Support Tamanna

    (@itamannaa)

    2 months, 1 week ago

    Hi @vintageguitarworld,

    Thanks for confirming your plugin version. Since you’re already on 7.4.64, we’ll need to take a closer look at your feed setup and how the Content API is interacting with the FOX Currency Switcher.

    Could you please contact us through our official support channel at support@rextheme.com? This will allow us to gather all the necessary details and provide a more thorough investigation.

    We’ll make sure to help you get this fully sorted.

    Best regards,
    – PFM Support Team

Viewing 3 replies - 1 through 3 (of 3 total)

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