Optimization problems

Resolved Adrian
(@adriandw)

2 months, 1 week ago

I was running the 3.6 beta. When I updated to the released Kadence Blocks 3.6 the Kadence Optimizer column disappeared from the Page and Posts list admin pages that I had seen in the beta.
I tried disabling other installed plugins in case there was a conflict, but this was unsuccessful.

The only way I found to reinstate the Kadence Optimizer column was to downgrade Kadence blocks to 3.5.2 and then reinstall the 3.6 beta.

I have also never seen Optimize as a choice in the Bulk Actions drop down, so I have to re-optimize pages one-by-one which is annoying.

I am also running the Kadence Theme and Kadence Blocks Pro but I believe the Optimizer is a feature of the free Kadence Blocks plugin so I am reporting the problem here.
The identical problem occurs on my live and development sites.

Is this a bug or might I have made an error somewhere?

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support victormonk
(@victormonk)

2 months, 1 week ago
Hey Adrian,

Welcome to Kadence Support. We are here to help.

During the official launch of Kadence Performance, we added a Block Control for enabling Page Optimization globally.
- Try updating Kadence Blocks, then going to the Editor -> Block Controls
  (K Icon at the top right of the editor)
- Afterward, expand the Performance Optimizer Tab and enable the global feature.
Once the global feature is enabled, you will then have bulk-actions available in the editor.

If the issue continues after enabling this setting, consider reaching out to us directly here so we can further investigate this issue.

I hope this helps,
Victor
Thread Starter Adrian
(@adriandw)

2 months, 1 week ago

That’s great, thank you VIctor.

I thought I had looked in all the obvious places to enable optimization but I hadn’t looked there.

It’s working nicely except when I try to filter on “outdated” optimizer status and then it shows me nothing even though there are several outdated pages displayed when I view all.
Any ideas?

Plugin Support victormonk
(@victormonk)

2 months ago

Hey Adrian,

Thanks for the update.

I did some tests on my end, and it is working on my test websites. This might be some rare-edge casee due to upgrading from beta. For better support, can you reach out to our official support channel? This way, we can keep close communication throughout the debugging process.

You can reach us officially here.

Thanks again!
Victor
Thread Starter Adrian
(@adriandw)

2 months ago
Thanks for your help, Victor.
Although not identified as a fix in the Kadence Blocks changelog, after I upgraded to Blocks 3.6.1 the “Outdated” optimizer filter is working as expected.
So I will mark this as resolved.
- This reply was modified 2 months ago by Adrian.

Viewing 4 replies - 1 through 4 (of 4 total)

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