Export additional fields

  • vhyatt

    (@vhyatt)


    2 months, 3 weeks ago

    We use Popup Builder with the Contact Form extension. We have been able to add one additional field to the form and have it export successfully, but are trying to add two more and neither are included in the export. Previously we needed to delete all saved contacted users to get it to pick up new fields – this has been done but we still can’t get the data. The data does show in the More details popup.

    [ Please do not bump. ]

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  • Plugin Support Jawada

    (@jawada)

    1 month, 3 weeks ago

    Hi @vhyatt

    Thank you for reaching out. We regret any inconvenience you may be facing. We need more details to investigate this issue. Could you please reach out directly to our dedicated support forum for premium extensions? Please note that, as per WP Guidelines, queries related to the Pro Plugin cannot be resolved publicly.

    For premium features, we provide dedicated support through our official forum. Could you please reach out to us directly using the following link?

    👉 Popup Builder Support

    There, you’ll find options to chat with us or send us an email. Our team is available and will be happy to assist you with any concerns you may have.

    Best regards,

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