Meta catalog – upload error

  • Resolved lpalandfs

    (@lpalandfs)


    3 months, 3 weeks ago

    Hi,

    I’m running into an issue submitting a feed generated by Product Feed Pro to a Facebook / Meta catalog.

    What I’m seeing:
    When I try to add the feed to the Facebook catalog using a URL import, I get the following error:

    “URL does not link to supported file. Make sure the URL that you provide links to a CSV, TSV or XML (RSS/ATOM) file and begins with http, https, ftp or sftp.”

    I’ve tried creating the same feed in both XML and CSV format. Both files open correctly in a browser and appear valid, but Meta is rejecting them at the URL ingestion stage.

    Are there any known issues with Facebook not accepting feeds served from /wp-content/uploads/?

    • This topic was modified 3 months, 3 weeks ago by lpalandfs.
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