Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @choppero. Please share the following and we can assist further with this:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. Are you manually entering your conversion ID into the Ads settings page via Site Kit > Settings > Connected Services > Ads > Edit? If so you can change your conversion ID from there.
    3. As I can see you’re using Google for WooCommerce, with a conversion ID of AW-8****4174. I don’t see any Site Kit placed Ads code. Are you unable to set up Ads within Site Kit, or is there another issue?

    Let me know if you have any questions with the above. Thank you.

    Thread Starter choppero

    (@choppero)

    I am unable to finish set up

    Plugin Support James Osborne

    (@jamesosborne)

    Sorry to hear that @choppero. Not to worry however we’re here to assist. If possible please share either the information requested above, or share a recording of your set up experience, so we can see what the cause may be.

    You can use a service such as Loom or Zight to share a screen recording, while using this form to share this privately if preferred. 

    Thread Starter choppero

    (@choppero)

    Is there a way to just start over? I started Saturday with site kit to boost my business with google ads. I went thru a number of screens and may have screwed up somewhere. At first, I didn’t accept the pay for ads and then changed my mind and started with the lowest daily charge (1.49) I think. But I can’t finish the setup ads. I can’t find where the conversions ID is. everyone I have found is not correct

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update. It sounds like the issue is that you can’t locate your Google Ads Converstion ID, is that correct? We have a guide on the plugin website in relation to where to find this. You’ll find this below:
    https://sitekit.withgoogle.com/documentation/supported-services/ads#how-to-locate

    This is where you can obtain your ID, where you can enter into Site Kit. Note also that I do see a conversion Ads ID already existing on your site, although this is from the Google for WooCommerce plugin – AW-853054174. Please check to confirm that this is your correct conversion ID using the guide above, and if so you can use this instead of the current ID you have inserted.

    Let me know if you have any questions with the above. Thank you.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 6 replies - 1 through 6 (of 6 total)

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