Error

  • Resolved SteveHale

    (@stevehale)


    8 months, 3 weeks ago

    Why am I getting this error on a web site I am building when I have valid licenses etc.:

    2025-08-21 17:35:29: Scheduled: access_key_notices: “API error – Failed to retry API request”
    2025-08-21 16:19:51: Sending security logs: “Failed to retry API request”
    2025-08-21 17:35:29: Access key validating: “Access Key validation failed: API error – Failed to retry API request”

    Regards

    SMB

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    8 months, 3 weeks ago

    Hello @stevehale,

    Please click “Synchronize with Cloud” in the plugin settings, wait until the rotating icon disappears and refresh the page.

    Did it help you?

    SergeM

    (@serge00)

    8 months, 2 weeks ago

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)

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