MailerLite API – Double Opt-In Issue

  • Resolved iamironman

    (@iamironman)


    8 months, 3 weeks ago

    Hello,

    I currently have my newsletter email signup form created using Forminator. I am having an issue with the API to MailerLite for double opt-in. When an email is added to MailerLite via Forminator form submission/API, it is bypassing the double opt-in status that is correctly enabled on MailerLite’s side, thus not sending the user a confirmation email and immediately activating them as an active subscriber instead. This is an issue for GDPR compliance as it bypasses their exclusive consent and their approval doesnt get logged.

    I spoke with MailerLite support and they confirmed its an issue on the Forminator side. There is a line of code in the API call that sets the new subscriber status to ‘active’ rather than ‘unconfirmed’ (‘status’ => ‘active’). This line forces the subscriber to be active immediately, circumventing the double opt-in procedure setup on MailerLite’s side.

    I manually edited this API for test purposes by simply switching (‘status’ => ‘active’) to (‘status’ => ‘unconfirmed’) and it appears to work correctly. This may break the the single opt-in so I’m sure the formal fix will be more involved than this.

    Is there an ETA on an update for this? I would really like to continue using Forminator forms but its challenging given the compliance issue.

    Many thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    8 months, 2 weeks ago

    Hello @iamironman,

    I hope you are doing well today.

    This is a known bug that our Forminator Team recently reported. While I don’t have an exact ETA for a fix or update right now, I encourage you to check our Roadmap page for any upcoming news about the next release: https://wpmudev.com/roadmap/

    Kind Regards,
    Imran Khan

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    8 months, 1 week ago

    Hi @iamironman

    I would like to update you regards the current issue, we confirmed it is a bug in the plugin, unfortunately, the fix requires updating the plugin code but we already reported it to our developers.

    We can’t give an estimated time yet for the fix but subscribing to our roadmap https://wpmudev.com/roadmap/ is a good way to be posted about upcoming versions, once they are released, it is going to be described at changelog found on https://wordpress.org/plugins/forminator/#developers

    Since the bug was acknowledged, reported and tasked to be fixed, we are marking this as resolved, but feel free to let us know if you have any additional questions.

    Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)

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