Country prefix is not saved with phone number

  • Resolved nisignia

    (@nisignia)


    11 months, 2 weeks ago

    I’ve just noticed that our customer phone number is saved without country prefix. Went back through orders all the way to date when this started and it matches the release of 2.0.0 version. Did someone have the similar issue or reported it? I can provide access to dev site if needed. I can’t see the prefix when I open the order and it also isn’t exported in any of the reports (logically, as it is not saved).

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Sajjad Hossain Sagor

    (@sajjad67)

    11 months ago

    Can you please share the publicly accessible site where you are using the plugin to check please.

    michaelehowe

    (@michaelehowe)

    11 months ago

    I’m having this same issue. It saves it without the country code – but then re-displays with the correct country code!? Do you store these separately? Or it might just be correctly guessing again based on my IP.

    This is causing an issue with another system we use which must have valid phone numbers with country codes.

    Plugin Author Sajjad Hossain Sagor

    (@sajjad67)

    11 months ago

    @michaelehowe Can you please share the publicly accessible site where you are using the plugin to check please.

    michaelehowe

    (@michaelehowe)

    11 months ago

    Sure its my whisky tasting website. The easiest way to see it is to sign up for an account and go to the account details or addresses (billing) page.

    michaelehowe

    (@michaelehowe)

    11 months ago

    Any ideas @sajjad67 – Just working out if I need to try and find a solution on my side.

    Plugin Author Sajjad Hossain Sagor

    (@sajjad67)

    11 months ago

    @michaelehowe The plugin doesn’t save any data to anywhere, as plugin is not responsible for that. But working on fixing the issue saving the whole number as well as country code, possibly publish a new version by tomorrow or following day after that. Please stay tuned, I will let you know once done.

    michaelehowe

    (@michaelehowe)

    11 months ago

    Awesome thanks for the update.

    Plugin Author Sajjad Hossain Sagor

    (@sajjad67)

    11 months ago

    @nisignia @michaelehowe v2.0.4 is released with the fix. Now phone number will be saved with country code as well. Please do update to the latest version. Enjoy and leave review of your experience with the plugin.

Viewing 8 replies - 1 through 8 (of 8 total)

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