Hello,
We’ve made some fixes. Please try this version:
https://github.com/CleanTalk/security-malware-firewall/releases/download/dev-version/security-malware-firewall.zip
- Go to WordPress Administrator Panel —> Plugins.Find the plugin “Security by CleanTalk” —> Deactivate.
- After the automatic page refreshing find the plugin again “Security by CleanTalk” —> Delete. Confirm files deletion.
- Download the plugin archive from the link.
- Go to Plugins —> Add New —> Upload Plugin.
- Choose the downloaded archive and press “Install Now”.
- After the installation, activate the plugin, make sure that the access key matches the key from your CleanTalk Security Panel.
Did it help?
Hey guys…. i did what you requested. Thanks it works for now. I am still seeing error stating
2025-05-28 10:50:59: Scheduled: check_vulnerabilities: Service ID is empty. Please, do cloud synchronization.
Could you try to press the ‘Synchronize with Cloud’ button here:
WordPress Administrator Panel —> Plugins —> Security by CleanTalk
Did it help?
yeap i did that… still seeing this error message
For further investigation, please contact us through our private Ticket System:
https://cleantalk.org/my/support/open
Hello @yawhuat ,
Since we’ve asked to continue the investigation via our private Ticket System, I’ll go ahead and mark this topic as resolved. If you haven’t reached out yet, you can do so here: https://cleantalk.org/my/support/open — we’ll be happy to help further.
