Hello there,
Thank you so much for reaching out — we really appreciate it!
We understand the issue you’re facing. Could you please check the setting “Force override the label for sale badge (useful when your theme has override for sale badge)” under the “Do you want to customize the sale badge?” section?
For your convenience, here’s a screenshot: https://tinyurl.com/252lmetz
If the issue still persists after checking that, we’d be happy to take a closer look. Please feel free to reach out to us via our support form here: https://www.flycart.org/support and kindly provide temporary admin access so we can assist you further.
Looking forward to resolving this for you!
Best regards,
Flycart Support Team
I tried everything that the plugin provides. It doesn’t work with this particular template. Woodmart – one of the most popular templates
Hello there,
Thank you for getting back to us.
To help you further, could you please provide the staging site credentials by submitting a ticket through our support form here:
🔗 https://www.flycart.org/support
Once we receive the details, our team will begin troubleshooting the issue directly on your site and keep you continuously updated throughout the process.
Best regards,
Flycart Support Team
