identity crisis

  • Resolved henk1972

    (@henk1972)


    1 year, 2 months ago

    Dear,

    Under tools/health Check Im gettting the message “Identity Crisis”. Your url is set as brugestravels.com/, but your WordPress.com connection lists it as henxxxxxxxxxxx.wpcomstaging.com/!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Muhibul Haque

    (@devmuhib)

    1 year, 2 months ago

    If you created the site with staging site then you need to remove that connection first and then reconnect with your original site. Your site was previously set up using a staging domain (e.g., wpcomstaging .com) and the Jetpack connection wasn’t updated after migrating to the live site.

    From the Jetpack>Dashboard> Manage Site Connection try to disconnect it first and clear the settings of that staging site.

    Reynier (a11n)

    (@reynierc)

    1 year, 2 months ago

    Thank you for sharing your thoughts, @devmuhib!

    Hi @henk1972,

    I can understand that you are seeing the identity crisis issue in your Tools » Health Check section of WordPress Admin.

    However, I noticed that your site is hosted on the WordPress.com platform. I recommend reaching out to the WordPress.com support team directly by following this guide.

    The WordPress.com team should be able to assist you with the issue and address the identity crisis.

Viewing 2 replies - 1 through 2 (of 2 total)

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