Hi @yasslab, thanks for getting in touch. I’d be happy to help you with this. This notice can appear if the plugin has determined that you have an ad blocker active, which can block communication between your site and Ads. Are you using any ad blockers that you are aware of for your browser?
If you receive this message but you do not believe that you are using an ad blocker in your browser, it’s likely that one or more of the plugins installed on your site is blocking ads. You can try following the Using Troubleshooting Mode guide to identify the issue.
Please also feel free to share your Site Health information. You can use this form to share privately if preferred. I can check this to see if anything stands out with your current setup. Let me know if you have any questions.
i donn’t have an adblock and i don’t know wich plugin is blocking me from my google adsense account. I’ve sent you the health informations of my website
@yasslab Thanks for sharing. I can see you have a number of active plugins on your site. If you follow our Using Troubleshooting Mode guide, this will help identify a plugin conflict if there is one. Once you’ve highlighted a conflicting plugin, please let us know and we can also check this ourselves.
i cannot identify wich plugin cause conflict and i don’t think a plugin is the probleme here. Can you check by yourself ? thank you so much
@yasslab If you have tried following the troubleshooting steps without identifying any conflict, could I please ask you to go to this URL which will create a temporary test WordPress site with Site Kit pre-installed for you.
With this site, could you set up Site Kit and start the AdSense module setup. When doing this do you see the same ad blocker message as you do on your site?
yes i have the same message
@yasslab Because you can see the same message on this test site, it points to something in the browser. Could I ask what browser you are using and what browser extensions you have active in your browser at this time? Some extensions that may not be advertised as ad blockers may still have ad blocking features so it would be good to rule out any of these from your browser.
If you can share a list of these or a screenshot then that would also be useful. Let me know if you have any questions.
I use google chrome and basic extensions like Ahrefs or deepl.
@yasslab Have you tried disabling these extensions temporarily? When you do this do you still see the same message? It may also be useful if you could share a recording of your experience. You can use a service such as Loom to capture and share the recording here or via the private form above.
I’ve uninstalled all the extensions I have on chrome and I still have the same problem
@yasslab Thanks for trying this and your continued efforts. Could I next ask you to let me know if you encounter the same from an Incognito window?
If you do could you next try performing a Site Kit reset? Once reset, you will need to set up Site Kit once more. When you reach the AdSense setup stage, do you see the same ad blocker message?
yes i see the same message !
@yasslab Thanks once more for your efforts with this. Can I ask if you use any VPN at all? Some VPNs do provide ad blocking features so if you are this could be a possible cause.
As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.
