Hi @shalini143,
Thanks for reaching out to us.
Would you please share more detail here to check from our testing end? For example, please provide the process you have followed and a screenshot of the configuration.
If possible, contact our technical support here. We are all ears.
Thanks and have a nice day.
Thread Starter
shalini
(@shalini143)
i opened this link : https://wperp.com/contact/ and
i have sent a admin credentilas and site url, please check and help us asap
Hi @shalini143,
We appreciate you providing the admin credentials and site URL. For security and privacy purposes, we’ll verify your site setup and investigate the issue as soon as possible. Please allow us some time to analyze the situation, and we’ll get back to you with a resolution or update.
Thank you for your patience and cooperation.
Thread Starter
shalini
(@shalini143)
Hi Still i did not got any solution, please check and help me asap. i again sent site credentials just now to https://wperp.com/contact/
Hi @shalini143,
Our respective teams have been aware of your concern. I am hoping they will help you appropriately. Please be patient and stay with us.
Thread Starter
shalini
(@shalini143)
Hi, Please inform your team to check as soon as possible
Thread Starter
shalini
(@shalini143)
Hi, Its been almost 2 weeks, still the issue is exists, please check and help us as soon as possible.
Hi @shalini143,
Could you please share your ticket number? That will help us assist you better.
We look forward to hearing from you.
Thread Starter
shalini
(@shalini143)
Hi, I am using free version of plugin. i did not got any ticket number when i submitted the form : https://wperp.com/contact/
website is care cart
I again submitted the ticket just now 15 – jan- 2025 , 10 : 52 AM IST [ GMT : 5 : 22 am ]
Please check and help us.
Thread Starter
shalini
(@shalini143)
Hi,
did you got the request ? Please let us know.
Thread Starter
shalini
(@shalini143)
Hi
Can you please resolve this as soon as possible ?
Its been almost a month we are facing this issue
Thread Starter
shalini
(@shalini143)
Hi, will it be resolved today? we are waiting from more than a month. please help us
Hi @shalini143,
We have checked our system but could not locate your ticket. Could you please provide your ticket number? This will help us assist you more effectively.
We look forward to hearing from you.
Thread Starter
shalini
(@shalini143)
I have not created any ticket. where i can create new ticket ? i am using fre verison of plugin. I have just submitted in contact form of your website. Please let me know where i can create ticket ?
