Thread Starter
shalini
(@shalini143)
Hi,
will you guys support only if we buy paid version ?
Hi @shalini143,
Thank you for confirming. Since you are using the free version of the plugin, support is mainly available through our WordPress.org support forum. You can submit a support ticket on the website, and we would be happy to assist you further.
Thread Starter
shalini
(@shalini143)
Hi
When will i get solution ?
Thread Starter
shalini
(@shalini143)
even after one month also, issue is still there. we are totally disappointed
Thread Starter
shalini
(@shalini143)
if you do not have time to help, please inform us, atleast we ll uninstall your plugin
Thread Starter
shalini
(@shalini143)
Hi
as your plugin not working, we will deactivate your plugin, thanks for your support.
Thread Starter
shalini
(@shalini143)
hi
please help me as soon as possible
Hi @shalini143
When you create a new query or send a set of questions/issues from our contact page(https://wperp.com/contact/) you mentioned, it’s called a ticket in terms of Support.
You can also check it from the email address you have send it to us. If not found in your email inbox, please check the SMAP folder.
For your kind information, we have replied each of our tickets from our Support queries. Therefore, if you have created a ticket, it’s already been replied.
Thanks
