Single sign-on with wordpress.com not working

  • Resolved Bruno Martinez

    (@brmartinez)


    1 year, 5 months ago

    Hello, it seems single sign-on with wordpress.com isn’t working on my site. It is activated in jetpack, but me and none of my authors can’t use it.

    Worse, it is activated, but anyone can easily bypass it too, even when I actived the “wordpress.com required” option in jetpack.

    Normally no error message appears, the site simply does open the admin panel page, remains in the login page.

    Sometimes, I get the error: “the jetpack site is inaccessible or returned an error: transport error – http status code was not 200 (500) [-32300]”

    I’ve removed and reinstalled the plugin, with no success.

    I’ve also tested the debug tool, but it said everything was fine.

    Can you help me fix it?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    1 year, 5 months ago

    Hi there,

    I’m sorry to hear about the trouble, but thanks for reaching out.

    Could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread. Thanks!

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    1 year, 5 months ago

    Hello @brmartinez,

    Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter Bruno Martinez

    (@brmartinez)

    1 year, 5 months ago

    Sorry for the late reply. I took your advice and am checking this within your contact form, for privacy. thanks and happy 2025 🙂

    Thread Starter Bruno Martinez

    (@brmartinez)

    1 year, 5 months ago

    Sorry for the late reply. I took your advice and am checking this within your contact form, for privacy. thanks and happy 2025 🙂

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    1 year, 5 months ago

    Hey @brmartinez,

    Sounds good! I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers and Happy New Year!

Viewing 5 replies - 1 through 5 (of 5 total)

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