Unknown access key | WordPress.org

Resolved jim@theemacgroup.com
(@jimtheemacgroupcom)

1 year, 3 months ago

When I go to my Security by CleanTalk settings, I am seeing Access key validating: Unknown access key error. I have logged into the Cleantalk site and the access key is what I have installed on my site. Why am I getting an error message?

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support dimitrycleantalk
(@dimitrycleantalk)

1 year, 3 months ago

Hello @jimtheemacgroupcom,

Click “Synchronize with Cloud” in the plugin settings, wait until the rotating icon disappears and refresh the page.

Did it help?

Plugin Support sergecleantalk
(@sergecleantalk)

1 year, 3 months ago

Hello.
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Unknown access key’ is closed to new replies.

2 replies
3 participants
Last reply from: sergecleantalk
Last activity: 1 year, 3 months ago
Status: resolved