WordPress critial error

  • cboshi

    (@cboshi)


    1 year, 8 months ago

    Hi fellow WPers,

    Woke up this morning to email claiming a fatal error on my site, I’ve checked and it was the case, I’ve then tried to login through the temp recovery link to take a look at the issue myself and this is also throwing up “Recovery Mode not initialized.” .

    Error information;

    WordPress version 6.7.1
    Active theme: Blank Theme (version 1.0)
    Current plugin: Code Snippets (version 3.6.6)
    PHP version 7.4.33 Error Details

    An error of type E_ERROR was caused in line 116 of the file /home/rqx32i5sas4s/public_html/wp-content/plugins/code-snippets/php/class-plugin.php. Error message: Uncaught Error: Class ‘Code_Snippets\Front_End’ not found in /home/rqx32i5sas4s/public_html/wp-content/plugins/code-snippets/php/class-plugin.php:116
    Stack trace: 0 /home/rqx32i5sas4s/public_html/wp-content/plugins/code-snippets/php/load.php(65): Code_Snippets\Plugin->load_plugin() 1 /home/rqx32i5sas4s/public_html/wp-content/plugins/code-snippets/code-snippets.php(61): require_once(‘/home/rqx32i5sa…’) 2 /home/rqx32i5sas4s/public_html/wp-settings.php(526): include_once(‘/home/rqx32i5sa…’) 3 /home/rqx32i5sas4s/public_html/wp-config.php(103): require_once(‘/home/rqx32i5sa…’) 4 /home/rqx32i5sas4s/public_html/wp-load.php(50): require_once(‘/home/rqx32i5sa…’) 5 /home/rqx32i5sas4s/public_html/wp-login.php(12): require(‘/home/rqx32i5sa…’) 6 {main}

    thrown

    What’s seemed to have happened here? I had changed nothing for months now and can only personally assume it was an auto-update that has screwed something up? Any help much appreciated as I’m a complete newbie to wordpress (I paid someone to build the site who unfortunately has passed away..) I have full access and its fully in my control but I have no clue what’s happened.

    Thanks in advance!

    C

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Mashiur Rahman

    (@mashiurz)

    1 year, 8 months ago

    Hi @cboshi
    Thanks for reaching out us at the WordPress.org forum, we are happy to assist you with any issues you may be experiencing.

    It seems the issue is caused by the “Code Snippets” plugin. If you have cPanel / ftp access simply navigate to wp-content/plugins/ directory and deactivate the plugin by rename it’s folder to something like code-snippets_old. This should allow you to regain access to your wp-admin.

    After that install and activate “Health Check”: https://wordpress.org/plugins/health-check/ It will add some additional feature under create a new menu position Tools > Site Health. On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues. There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/

    Regards,
    Mashiur

Viewing 1 replies (of 1 total)

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