Google feed shipping costs

  • Resolved Matt

    (@mattyk50)


    1 year, 5 months ago

    hi, we offer free UK shipping on all orders as standard, but when I search for our products on Google (in UK) it is showing delivery as £3 for everything.

    how can I update our shipping prices so they show correctly?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    1 year, 5 months ago

    Hi @mattyk50 ,

    At the moment free shipping will only be added to the Feed if it’s in the correct zone and the free shipping does not have any requirements.

    I suggest giving this a read: https://adtribes.io/knowledge-base/how-to-set-rules-for-shipping-costs/

    Thread Starter Matt

    (@mattyk50)

    1 year, 5 months ago

    hi there is no requirement on our free UK shipping – it it free for everything. But Google is still getting £3 from somewhere? We don’t have any shipping for £3

    thanks

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    1 year, 5 months ago

    Hi @mattyk50 ,

    I can’t say for certain, maybe it’s one of your plugins that’s causing or one of your rules and filter. I suggest doing a basic debug to confirm that it’s not a conflict.

    I also suggest ensuring the that product has the appropriate shipping class along with the zone targeting and giving said class the shipping methods (Try setting the flat rate to 0 and see if that works)

Viewing 3 replies - 1 through 3 (of 3 total)

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