UPS plugin keeps disconnecting | WordPress.org

Freshy
(@freshysites)

1 year, 6 months ago
The UPS plugin keeps disconnecting from my website. I took the issue to UPS and recieved the attached response.

http://freshy.cc/o9TvRvhz
- This topic was modified 1 year, 6 months ago by Freshy.
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Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Grzegorz Rola
(@grola)

1 year, 6 months ago

Hi @freshysites,

which plugin version are you using?

Best regards
Grzegorz

Thread Starter Freshy
(@freshysites)

1 year, 6 months ago

The version is 2.3.10

Plugin Author Grzegorz Rola
(@grola)

1 year, 6 months ago

Hi @freshysites,

please enable debug mode in UPS settings and connect to API again. If the API connection is disconnected, please paste the logs related to the token here (available in WooCommerce->Status->Logs)

Best regards
Grzwegorz

Thread Starter Freshy
(@freshysites)

1 year, 6 months ago

Thank you. I’ve reconnected the plugin. Will I still be able to paste logs here if the ticket is closed due to inactivity?

Plugin Author Grzegorz Rola
(@grola)

1 year, 6 months ago

You can always start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘UPS plugin keeps disconnecting’ is closed to new replies.

Tags

disconnect

5 replies
2 participants
Last reply from: Grzegorz Rola
Last activity: 1 year, 6 months ago
Status: not resolved