Google sitekit error

  • Resolved emmy59

    (@emmy59)


    1 year, 6 months ago

    i have a problem with site ki in my website. It shows Error: Looks like your site is not allowed access to Google account data and can’t display stats in the dashboard.  Anytime i try authenticating my google account so that i can fi nish the setup i kept on getting error .

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 6 months ago

    Hi @emmy59, thanks for opening a support topic. We have recently dealt with a number of users facing this issue which should have been addressed with an update we made 2 weeks ago. More information on this can be found here.

    To help look into this further for you, please could I ask you to share the following information:

    1. Your Site Health information for the site from when you reported this. You can use this form to share privately if preferred.  
    2. If you disconnect your Google account from the plugin and connect once more does the error go away? When doing so, please be sure to connect the same Google account used to initially set up Site Kit. After doing so, the Site Kit dashboard should load as normal.
    3. Is your Site Kit plugin up to date on the latest version?

    Let me know if you have any questions on the above.

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