WebP image support

  • Resolved stepfaul

    (@stepfaul)


    1 year, 11 months ago

    Hi, I have recently installed the WordPress performance plugin which has the option to convert images to WebP format which has been around a while now and I was disappointed to find that Mailchimp does not support this format.

    Do you know of any plans to support this format? I will need to subscribe to another vendor otherwise as currently I can’t include products in newsletters without a lot of messing about.

    Thanks

    Steve.

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  • Plugin Support khungate

    (@khungate)

    1 year, 11 months ago

    Hi @stepfaul, thank you for reaching out to us with your question. I understand that you’re looking for assistance with certain aspects of Mailchimp’s features, specifically regarding the support for WebP image format.

    While I’d love to help with every aspect of your experience, our expertise is specifically in the engineering and development of the Mailchimp for WooCommerce plugin. This means we’re fully equipped to assist with any questions or issues related to the integration between WooCommerce and Mailchimp.

    Regarding your question about Mailchimp’s support for WebP format, this is outside our direct area of expertise. However, for detailed support and information on Mailchimp’s broader feature set and any potential plans to support WebP, the Mailchimp customer service team will be your best resource. You can connect with them directly through this support link: https://mailchimp.com/help/.

    Please don’t hesitate to reach out if there’s anything else related to the Mailchimp for WooCommerce integration that we can assist you with.

Viewing 1 replies (of 1 total)

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