invalid parameter: ‘site_id’

  • Resolved codecreateplay

    (@codecreateplay)


    2 years ago

    hello

    I’m getting the error

    Error: Bad Request

    invalid parameter: ‘site_id’

    it might be because I copied the site setup from another site. I tried uninstalling and reinstalling the plugin and done the troubleshooting thing, but had no look

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    2 years ago

    Thanks for reaching out @codecreateplay, and sharing the troubleshooting steps you performed. As you’ve already performed the standard troubleshooting steps, with the same occurring, please perform a plugin reset and share whether you’re then able to proceed with setup (Tools > Available Tools > Reset Site Kit).

    Note that by resetting, you will need to connect all previously connected modules once more.

    What I suspect happened was that when setting up Site Kit on your new site, something at host or network level impacted your site credentials. By resetting you’ll reset those credentials.

    Let me know if you have any questions with the above. We also have a guide on the plugin website in relation to this error which contains more details of this.

    Thread Starter codecreateplay

    (@codecreateplay)

    2 years ago

    yes that worked thanks

    Plugin Support James Osborne

    (@jamesosborne)

    2 years ago

    Glad to hear it @codecreateplay. Many thanks for the update. If you run into any further errors, be sure to reach out. Best of luck.

Viewing 3 replies - 1 through 3 (of 3 total)

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