Subfolders disappeared

  • Resolved michallisek8

    (@michallisek8)


    2 years, 1 month ago

    Hi, for a while only top level folders are shown, none of subfolders are visible. The file structure is good, cause get-folders endpoint gets all folders and files, but the “data-count” parameter is always 0.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support alina98

    (@alina98)

    2 years, 1 month ago

    Hi there,

    Thanks for writing to us today!

    May I know if you toggle on the folder icon to show the sub folders and it doesn’t work, please?

    if yes, can you please record a short screencast or screenshot of this issue.

    Kind regards,

    Alina

    Gerdski

    (@gerdski)

    1 year, 11 months ago

    This is interesting because the same happend on my site too. No Idea what happened. Is there a solution?

    Plugin Support mialewp

    (@mialewp)

    1 year, 11 months ago

    Hello @gerdski,

    Thanks for reaching out.

    Please give us the screenshot of the issue so we can check it out easier.

    Gerdski

    (@gerdski)

    1 year, 11 months ago

    Hi,

    we could resolve the error. It was the user’s fault 🙂
    Sorry for bothering you.

    • This reply was modified 1 year, 11 months ago by Gerdski.
Viewing 4 replies - 1 through 4 (of 4 total)

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