GA4 installed twice?

Resolved lozzag123
(@lozzag123)

2 years, 4 months ago

Hi,

I think I may have GA4 set up twice and am worried its recording data twice.

I should have 2 separate GA4 properties – one for website data and one for web stories.

The one for web stories isn’t connecting (another problem I think!) as it says ” no data received from website yet”. I set this up via Sitekit and the code snippets plugin.

When I check on Google Tag Assistant. It shows 2 old UA tags and two GA4 tags. One of these is my main reporting ID that I use but the other one doesn’t match the web stories G- ID that I was trying to set up and I don’t know what it is.

Sorry Im not very technical, hope this makes sense!

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Adam Dunnage
(@adamdunnage)

2 years, 4 months ago
Hello @lozzag123 thanks for getting in touch. When checking myself with the Google tag assistant I can only see 2 tags found (1 UA & 1 GA4). The GA4 tag I can see is G-*******0GE. Is this the property you are expecting to place?

With regards to using a separate property for website data and Web Stories, there was a feature request submitted for this on the Web Stories GitHub repository, however, it was closed as not planned. While you may wish to submit such a feature request using the Web Stories support forums given that Web Stories looks for existing Analytics on a users site, we did some checks on this previously, with the following options available to you:
- Option 1: Manually insert your GA4 snippet and don’t allow Site Kit to place a GA4 snippet. After doing so, manually add your preferred Web Stories GA4 measurement ID.
- Option 2: Use Tag Manager with an Aalytics tag (connecting the Tag Manager module within Site Kit), and don’t allow Site Kit to place a GA4 snippet. After doing so, manually add your preferred Web Stories GA4 measurement ID.
Hope this helps to answer your questions but let me know if there is anything else I can help with.
Plugin Support Adam Dunnage
(@adamdunnage)

2 years, 4 months ago

As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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