GiveWP Donation Widgets for Elementor
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I added the Give widget to the menu bar but it is not working, I need help
The page I need help with: [log in to see the link]
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Hi there.
Glad you reached out.
I accessed your site here https://ramhealthempowermentinitiative.org/donations/givewp-donation-form/ and the form worked as expected. Can you clarify what is not working exactly?
Also, please send along your System Info.
Navigate to Donations –> Tools –> System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.
That will give me some more context to be able to help.
I am referring to the GiveWP Donation Widgets for Elementor plugin. Before the GiveWP 3.0, I had the Donate button widget on the header and it was functional but has now stopped since the upgrade.
WordPress Environment Home URL: https://ramhealthempowermentinitiative.org
Site URL: https://ramhealthempowermentinitiative.org
WP Version: 6.3.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Show on Front: page
Page on Front: Home (#21)
Page for Posts: News (#32)
Table Prefix Length: wp_2p45mg_
Table Prefix Length: 10
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, upgraded Server Environment Hosting Provider: DBH: mysql.ramhealthempowermentinitiative.org, SRV: ramhealthempowermentinitiative.org
TLS Connection: Connection uses TLS 1.3
TLS Connection: Probably Okay
Server Info: nginx/1.25.2
PHP Version: 8.1.17
PHP Post Max Size: 512 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
PHP Max Upload Size: 512 MB
cURL Version: 7.81.0, OpenSSL/3.0.2
SUHOSIN Installed: –
MySQL Version: 8.0.32
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
gzip: ✔
GD Graphics Library: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ GiveWP Configuration GiveWP Version: 3.0.4
GiveWP Cache: Enabled
Database Updates: All DB Updates Completed.
Database Updates: All Database Migrations Completed.
Database Tables: ✔ wp_2p45mg_give_donors✔ wp_2p45mg_give_donormeta✔ wp_2p45mg_give_comments✔ wp_2p45mg_give_commentmeta✔ wp_2p45mg_give_sessions✔ wp_2p45mg_give_formmeta✔ wp_2p45mg_give_sequential_ordering✔ wp_2p45mg_give_donationmeta✔ wp_2p45mg_give_revenue✔ wp_2p45mg_give_migrations✔ wp_2p45mg_give_log
GiveWP Cache: Enabled
GiveWP Cache: ✔New Donation✔Donation Receipt✔Donation Processing Receipt✔New Offline Donation✔Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access
Upgraded From: 3.0.2
Test Mode: Disabled
Currency Code: NGN
Currency Position: Before
Decimal Separator: .
Thousands Separator: ,
Success Page: https://ramhealthempowermentinitiative.org/donation-confirmation/
Failure Page: https://ramhealthempowermentinitiative.org/donation-failed/
Donation History Page: https://ramhealthempowermentinitiative.org/donor-dashboard/
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: Offline Donation, PayPal Donations
Default Payment Gateway: Offline Donation
PayPal IPN Notifications: N/A
Donor Email Access: Enabled
Stripe Webhook Notifications: N/A Active GiveWP Add-ons Other Active Plugins Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3
All in One SEO: by All in One SEO Team – 4.4.9.2
BoldGrid Easy SEO: by BoldGrid – 1.6.13
BoldGrid Gallery: by BoldGrid.com – 1.5.1
BoldGrid Inspirations: by BoldGrid – 2.8.0
Crio Premium: by BoldGrid – 1.10.3
Docket Cache: by Nawawi Jamili – 23.08.01
DreamHost Panel Login: by DreamHost, danielbachhuber – 1.0.0
Elementor: by Elementor.com – 3.17.1
ElementsKit Lite: by Wpmet – 3.0.0
EWWW Image Optimizer: by Exactly WWW – 7.2.1
GetGenie AI: by getgenieai – 3.8.5
Nginx Helper: by rtCamp – 2.2.3
Post and Page Builder: by BoldGrid – 1.25.1
Post and Page Builder Premium: by BoldGrid – 1.1.1
Total Upkeep: by BoldGrid – 1.15.7
Total Upkeep Premium: by BoldGrid – 1.5.9
WooCommerce: by Automattic – 8.2.1
Wordfence Security: by Wordfence – 7.10.6
WPForms Lite: by WPForms – 1.8.4.1
Wp Social: by Wpmet – 2.2.5 Inactive Plugins Theme Name: Crio
Version: 2.21.1
Author URL: https://www.boldgrid.com/
Child Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child ThemeHello, @asadewumi,
I’ve made an attempt to reproduce the issue you’re encountering by setting up a site with Elementor, GiveWP, and the GiveWP Donation Widgets for Elementor plugin. However, I’ve been unsuccessful in replicating the error despite several attempts.
In order to assist you better, could you please provide me with a step-by-step guide on how to replicate the issue? For instance, listing the plugins you’ve added, the menu setup, form creation, and any other relevant steps would be incredibly helpful.
By providing these details, you’ll greatly aid us in identifying the problem accurately. Until we can successfully replicate it, it’s challenging to pinpoint the issue.
We’re here to support you in resolving this matter and appreciate your assistance in getting to the bottom of it.
Thanks for staying in touch.
I just tried the widget again, I added the GiveWP Donation Form to Header Column 1 and it worked. Although before now, it only displays the button icon when selected but all the options now are showing the full details instead of a single button that could be easily placed beside the Menu on the Header.
Hi, @asadewumi.
Could you record a quick screencast showing me what is happening and what you were expecting to happen?
If you want a popup to show up instead of redirecting the donor to the donation form page, we wrote an article you can use as a starting point: https://givewp.com/add-give-form-popup-to-menu/.
Looking forward to helping you get to the bottom of this!
Hi there.
It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.
Have a great day!
Hi,
I resolved to add a Donate link as part of the tabs of the header and made the header sticky.
Meanwhile, I configured paypal credit card as part of donation options but I am getting Cannot read properties of undefined (reading ‘cardFields’) error when I click on donate.
What do I do?
https://drive.google.com/file/d/1PlOYN8fh5Mq8OIjDuDbs04tn-tZFbX7S/view?usp=sharing
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