• Resolved trigienit

    (@trigienit)


    Hello, i have a question about subdomains. I have a paid license for clean talk security plugin on my website xyz.com (example). i have 2 subdomains, one.xyz.com and two.xyz.com and the folders and within the public html folder. while running a malware scan, i noticed that the folders of the 2 subdomains are also being scanned. Does that mean that i don’t need to install the plugin on the subdomains to perform a scan? the websites in the subdomains are also wordpress websites.

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  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello.

    Are you using WPMS mode?

    If yes, then we have several modes of operation of the plugin: https://cleantalk.org/help/install-wpmu.

    If not, then you definitely need to install plugins and purchase licenses for each site. And on the website xyz.com, add folders of one.xyz.com and two.xyz.com to the exclusions of scanner checks.

    If you have any further questions, please contact us via our private Ticket System: https://cleantalk.org/my/support/open.
    WordPess.org Support Forum is for plugins only, not the service.

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