Hello @mountbest.
We will test the widget in our environment. If the issue repeats, we will fix it. Our response about any results will be sent within 3 business days.
Hello @mountbest,
Unfortunately, we are unable to reproduce this issue.
Please, deactivate the CleanTalk plugin with the Complete Deactivation option:
WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced Settings —> enable “Complete Deactivation” —> Save Changes.
Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Activate
This option will reset all plugin settings. Don’t forget to insert your access key.
Did it help?
It did not help.
I only see this 9-value graph if I “refresh” the widget in the morning before 11 am AEST. If I am happy to look at outdated graph – everything looks normal.
When I refresh the widget after 11 am AEST the graph returns to its normal appearance.
I can reproduce it every morning on all websites that use AntiSpam plugins.
Also, some log entries at CleanTalk dashboard marked “today” is actually yesterday in Australian AEST time zone.
If you want to serve customers in different time zones without confusion you should use “today UTC” and “yesterday UTC” to specify which timezone date you actually use.
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This reply was modified 2 years, 8 months ago by
mountbest.
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This reply was modified 2 years, 8 months ago by mountbest.
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This reply was modified 2 years, 8 months ago by mountbest.
Thank you for the details.
We’ll try to reproduce it again. Please wait.
Could you please clarify. Before 11 is it 10 or 9? Because 10 is the new UTC date and 9 is the old date.
At the moment Melbourme in Australia is on AEDT (daylight time) which is 11 hours ahead of UTC.
So, In Melbourne, the date change occurs 11 hours before UTC date change.
After 11 am the local Melbourne date and the UTC date are the same. Between midnight local Melbourne time and 11 am, Melbourne date is 1 day ahead of UTC date.
Thank you for the details.
We’ll test and contact you within 3 business days.
>> Also, some log entries at CleanTalk dashboard marked “today” is actually yesterday in Australian AEST time zone.
You can select a timezone in your profile settings. This should help.
We have implemented a restriction in the plugin so that more than 8 columns are not displayed. All the changes made will be included in the next official release.
Please, reinstall the plugin.
Go to WordPress Administrator Panel → Plugins.
Find the “Anti-Spam by CleanTalk” plugin → Deactivate, then Delete.
Download the plugin archive from here: https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip.
Go to Plugins → Add New → Upload Plugin.
Choose the downloaded archive and press “Install Now”.
