Hello Philippe,
There are confirmation emails that Members and admins should be receiving. Please see our Email Troubleshooting guide for steps to take to find the problem.
https://www.paidmembershipspro.com/troubleshooting-email-issues-sending-sent-spam-delivery-delays/
Kim W
Hi,
I forgot to check my spam folder… It is where all my test confirmation emails from PMP end up. Is there anything else to do than to tell future members to add the email address used on the website to their contact list? Any possible tweaking at the CDN server level (Cloudflare, in my case)?
Thanks again for your help,
Philippe
I would recommend checking with your hosting company to see if there’s any DKIM or SPF DNS records that you can use to ‘verify’ your emails being sent out, and prevent them from being put in spam.
