Missing products from feed

  • Resolved katmacau

    (@katmacau)


    2 years, 9 months ago

    Hello. My facebook product feed is missing products. I have 160~ products but only 30 are showing.

    I am not using any filters. I have it set to auto refresh hourly. I do not have the remove unsold setting on.

    I am using Siteground hosting. Cloudflare also. I tried appending a unique query param onto the end of the feed URL to bust cache as a test. no luck.

    I tried making a new feed using all the default options. So custom feed with no filters. That new feed also only had 30 products on it.

    I would prefer not to share my sites URL on here. I can share de-indentifed debug info if you need.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • supportadtribes

    (@supportadtribes)

    2 years, 9 months ago

    Hi,

    Thanks for using our plugin and reaching out to us. Since you would not like to share the content of the debug.log here can you share screenshots of all the feed configuration pages so we can tell how you configured your feed?

    Thread Starter katmacau

    (@katmacau)

    2 years, 9 months ago

    Resolved with 2 changes.

    1/ Under Siteground Optimiser plugin the XML feeds were added to the excluded cache files.

    2/ We unchecked “And only include default product variation:” option. We then went from 30 products to the full 846 variations!

    Thanks for the prompt reply.

Viewing 2 replies - 1 through 2 (of 2 total)

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