Version 3.1.1 -> 5.4.5

  • Resolved dave carpenter

    (@davecarpenter)


    2 years, 9 months ago

    Hi, I have a site that needs to update from FileBird v3.1.1 to the latest version. When I run the database updater, I lose a lot of folders.

    Do I need to go from v3 -> v4 -> v5 or something?

    Thanks,
    Dave

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    2 years, 9 months ago

    Hi @davecarpenter ,

    Thanks for coming today and sorry for the late reply.

    In this case, you can reach our technical team to help you check and see any possible way to help retrieve the folders back:
    ninjateam.org/support

    Regards,
    Bruce

    Plugin Support mialewp

    (@mialewp)

    2 years, 9 months ago

    Hi @davecarpenter,

    Good day!

    Have you figured out the issue yet? If so, I would like to mark this topic as resolved.

    If you still need help, feel free to contact us via ninjateam.org/support. Our dev will fix it for you.

    We are looking forward to hearing back from you.

    Many thanks!

    Mia

Viewing 2 replies - 1 through 2 (of 2 total)

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