Hustle Popup Scroll Issue When Closing

  • Resolved savedbyhim01

    (@savedbyhim01)


    2 years, 10 months ago

    My Hustle popup started experiencing a problem when updating to 7.7.1. When the popup is closed the screen will auto-scroll to another Hustle embed. First, it was auto scrolling to the footer where I had an email sign up Hustle embed. Then I removed the embed in the footer. After that, when closing the popup it will auto scroll to the top of the page where I have a different Hustle embed.

    Same problem on multiple browsers.

    I reverted from 7.7.1 to 7.6.6 and it is working as normal without the auto scroll. Please check what changes were made in the new update which causes these issues and fix it before the next update. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    2 years, 10 months ago

    Hi @savedbyhim01

    I hope you’re well today!

    The recent release included only some performance-related changes – nothing “functional” – but since there may have been some unexpected side-effect which we missed.

    I have tested it on my end now and I can confirm that with 7.6.6 it doesn’t happen but it does not only with recent 7.7.1 but also with 7.7.0 version.

    The 7.7.0 version had way more changes implemented and I believe one of those is related here.

    That being said, I see that the similar issue (the one about footer embed) has already been also reported to our Hustle Team and developers are already working on a fix to be included in one of the upcoming releases. I have also informed our developers about this case so they could implement a fix for it as well.

    There is also a patch for now that seems to fix the issue. The patch code is here

    https://gist.githubusercontent.com/wpmudev-sls/d883de23962ad810166214e1233d07ab/raw/8a6606de5aef70ae3e68d3a63f31147c5a1283b5/hustle-scroll-fix.php

    and to add it to the site you’d simply need to add it as MU plugin:

    – create an empty file with a .php extension (e.g.”hustle-close-scroll-patch.php”)
    – copy and paste code into it
    – and upload it to the “/wp-content/mu-plugins” folder of your site’s WordPress installation

    I tested it on my end and it does the job, fixing that scroll.

    Kind regards,
    Adam

    Thread Starter savedbyhim01

    (@savedbyhim01)

    2 years, 10 months ago

    Thank you for the help. I see that the new update 7.8 has included a fix for that. In that case, it will not be necessary to also add the patch above, correct?

    Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    2 years, 10 months ago

    Hello @savedbyhim01,

    Yes, that’s correct. If you update to Hustle 7.8.0, the fix should not be necessary, as it’s been implemented in plugin.

    Please note, that sometimes after updating the plugin you may also have to flush your browser cache, as well as site/server-level caches.

    Best Regards,
    Dmytro

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    2 years, 9 months ago

    Hi @savedbyhim01

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional questions or problems.

    Best Regards
    Patrick Freitas

Viewing 4 replies - 1 through 4 (of 4 total)

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