500 Internal Server Error error

  • Resolved auditro

    (@auditro)


    2 years, 11 months ago

    Hi, I face downtime error often in my website. That was the main reason for buying cleantalk plugin as I assumed it must be due to malware and hacking attempts that I need to thwart off. However, all my checks for anti spam and security are complete and yet today again I faced a downtime error (the I/O and Physical Usage shows 100%) in my hosting server. When I addressed to tech support of my hosting provider, they are still maintaining its due to malware etc and asking me to contact my web developer, etc. As I am maintaining my site by myself, I am really exhausted as to what can still be causing this. Can Cleantalk help me analyze the root cause and solution.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support amagsumov

    (@amagsumov)

    2 years, 11 months ago

    Hello, @auditro

    This question is about the CleanTalk service. As per the WordPress catalog rules, we are not allowed to discuss any premium or non-plugin issues here.

    Please contact us in our Support system here:
    https://cleantalk.org/my/support

    • This reply was modified 2 years, 11 months ago by amagsumov.
    SergeM

    (@serge00)

    2 years, 11 months ago

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)

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