• Resolved auditro

    (@auditro)


    When Im performing scan, it gives up an error at the end. The error message is

    The error occurred

    Unexpected response code: 0. Error: timeout
    Stage: frontend_analysisContact tech support

    I tried several times but getting same error. Kindly help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello, @auditro

    Please, deactivate the CleanTalk plugin with the Complete Deactivation option:
    WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> enable “Complete Deactivation” —> Save Changes.
    Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate and Activate

    This option will reset all plugin settings.

    Did it help?

    Thread Starter auditro

    (@auditro)

    thanks for your reply. But unfortunately it didnt solved my problem. Though this time Im getting a different error. I missed taking snapshot of the page. But it was showing some timeout error. It did run a longer scan this time than before. Im trying to run it again and if still facing the same error, will report here.

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Of course. We will be waiting for you.

    If this does not help you, please contact us via our private Ticket System:
    https://cleantalk.org/my/support/open

    Thread Starter auditro

    (@auditro)

    not working. this is the error im getting. creating ticket.

    The error occurred

    Unexpected response code: 404. Error: error
    Stage: frontend_analysis

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    We received your message in our ticket system. We will continue our conversation there.

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Malware scanner is giving error at the end’ is closed to new replies.